How to Order: USA and Canadian customers. Presently at this time EMS Automotive does not support on-line ordering of parts. Please call our order desk at 216-541-4585 for complete ordering details.

Remember, we can not answer any questions until we know the YEAR, MAKE and MODEL of your vehicle. If more information is needed, please use the order form and get our latest catalog, it has lots of information. Use catalog order form for fast service.

Customers in Canada or Quebec: EMS will ship using package delivery ground service by Fed-Ex. We can take Master Card or VISA or you may send money order via Post Office. All orders shipped same day as payment received. Your parts will arrive 3-10 business days depending on the location in Canada and arrive at your home or office.

OVERSEAS CUSTOMERS

EMS Automotive will ship anywhere in the world by express freight directly to your home or business.

To order parts: fax us with your request, (in English, please) we will respond with a quote and estimated shipping charges. All prices are in US dollars.

EMS Automotive will ship the same day that your order is received, the parts will arrive in your country in 4 - 5 business days. EMS Automotive will have the parts delivered directly to your home or place of work.

EMS will need the following information for overseas orders:
Name, address, business telephone, home telephone, fax, year, make, model, # of doors, and other identifing special features as needed.

EMS will accept Mastercard, VISA or Discover for payment on overseas orders that have this included on your request letter.

Technical question? Fax us with your question. Fax#: 216-541-4989

Back Orders: In the very rare instance that an item is back ordered, EMS Automotive will not charge your MC/VISA unless we can ship the same day.

Pontiac, Buick, Oldsmobile owners 1935-39 cars: body parts from Chevrolets will not fit, these cars are different. And we mean it when we say it does not fit.

1940-48 Oldsmobile, Pontiac cars: Some Chevrolet parts will fit but only on certain models. You must know which model you have. Not all models are the same. You must have your body numbers from the silver tag on the firewall. We cannot and will not answer any questions without it.